Our
sub-processors.

Every third-party service that processes personal data on behalf of Vowly Event, what it does, where it processes data, and which safeguards apply. This is the authoritative, always-current list referenced by our Data Processing Addendum.

Last updated: 29 July 2026
01

How this list works

Vowly Event uses a small, deliberately curated set of service providers (sub-processors) to run the platform. Under our Data Processing Addendum you grant general authorisation for the sub-processors listed here. We update this page whenever a provider is added, removed or changed, and give account holders 30 days' prior notice of additions by email, with the right to object.

02

Current sub-processors

The following providers process personal data on our behalf:

  • Google Ireland Limited / Google LLC (Google Cloud & Firebase) — database (Cloud Firestore, EU multi-region: Belgium & the Netherlands), file storage (Cloud Storage, EU multi-region), serverless backend (Frankfurt), hosting/CDN, sign-in (Firebase Authentication, operated from US data centres), push notifications, abuse protection (App Check / reCAPTCHA) and consent-gated analytics (GA4). Safeguards: Google's Data Processing and Security Terms with EU SCC modules and the EU–US Data Privacy Framework
  • Stripe Payments Europe Ltd (Ireland) — card payments and subscription billing on the web; card numbers never touch our servers. Safeguards: Stripe DPA, EU/UK processing
  • Apple Inc. (US) — App Store distribution and in-app purchase processing for iOS; receipt validation. Safeguards: Apple's developer terms and EU-approved transfer mechanisms
  • Google LLC — Google Play (US) — Play Store distribution and in-app purchase processing for Android; purchase validation. Safeguards: Google Play terms with SCCs
  • Resend Inc. (US) — transactional email: invitations, RSVP confirmations, verification codes, account notices, and email-only data exports. Safeguards: EU Standard Contractual Clauses
  • Crisp IM SARL (France) — live-chat support; loaded only after your consent or when you open the chat. Data hosted in the EU
  • Functional Software, Inc. (Sentry, US) — error monitoring on our web surfaces; configured to send no personal identifiers. Safeguards: EU SCCs
  • Cloudflare, Inc. (US) — DNS resolution for our domains; site traffic itself is served by Google's network
  • Hostinger (EU) — mailbox hosting for our support email correspondence
03

Services that receive no personal data

For completeness: the organiser music search is powered by the Spotify Web API (Spotify AB, Sweden), but only the search text and a country code ever leave our servers — no name, account or device information is sent. Self-hosted invitation fonts are served from our own domain, so guests' IP addresses are never shared with a fonts CDN.

04

Changes to this list

When we plan to add or replace a sub-processor that handles personal data, we update this page and notify account holders by email at least 30 days in advance. If you object on reasonable data-protection grounds, contact support@vowly.co before the change takes effect and we will work with you on a solution — including, where appropriate, ending the subscription with a pro-rata refund.

Questions about a sub-processor?

Contact our privacy team for details about any provider on this list, or to object to a planned change.

support@vowly.co