Frequently asked
questions.

Pricing, invitations, the guest experience, privacy and the partner marketplace — everything worth knowing before you start.

The free plan

Is Vowly Event free?
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Yes — planning is free, with no time limit and no card. You can create unlimited events and use every planning tool for free: the budget tracker, seating plan, menu and dietary planning, music playlist, day-of timeline, task checklist, gift list, your guest list, and invitation design with all 40 themes. You subscribe (€7.99 per month or €39.99 per year) only when you want to share the invitation with guests — publishing the link, emailing invitations, RSVP details, the guest portal, guest photos and the QR code.
What do I have to pay for?
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Everything your guests touch: publishing your invitation link, sending invitations by email, seeing who replied and their dietary notes, opening the guest portal, letting guests upload photos, downloading the QR code, inviting a partner or planner to your team, and exporting your data. The free plan does not include a shareable invitation link.
What is the difference between the free plan and the 14-day trial?
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The free plan is permanent and covers planning only. The 14-day trial temporarily opens the paid, guest-facing side so you can publish an invitation and collect real replies before deciding — with three exceptions that stay closed during the trial: downloading the QR code, inviting your team, and exporting your data.
What happens when the 14-day trial ends?
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The app does not lock. You drop back to the free plan and keep every planning tool, your guest list and all your data — nothing is deleted. What closes is the guest-facing side: your published invitation link stops accepting replies until you subscribe. Subscribing later reopens the same link; the link address never changes.
Can I plan more than one event on the free plan?
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Yes — the free plan has no limit on how many events you create, across all ten event types. An engagement, a wedding and a birthday can live in the same account at the same time, each with its own planning studio and guest list.

Digital invitations & RSVP basics

How do digital invitations and online RSVP work?
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You create an invitation page in about a minute and share it as a link or a printed QR code. Guests open it in any browser — no app, no account — read the details and reply with their party size and dietary notes. Responses appear live in your dashboard, and if the time or venue changes, every guest sees the update instantly.
How much does an online RSVP and invitation tool cost?
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Vowly Event is €7.99 per month or €39.99 per year — the yearly plan saves 58% — with a 14-day free trial and no payment details required. That covers unlimited events and guests, all 40 invitation themes, the guest portal, team planning and the planning studio.
Digital invitations vs paper invitations — what changes?
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A digital invitation is a live page: you can correct the time or venue after sending with no reprints, track RSVPs and dietary notes automatically instead of chasing replies, and still add a QR code to printed cards if you want paper too. Your data stays in the EU under GDPR.
Is there a free way to collect RSVPs online?
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Not with Vowly Event — collecting RSVPs is the paid part, from €7.99 per month. What is free, with no time limit, is the planning side: unlimited events, the seating plan, budget, menu, guest list and invitation design. Free forms or spreadsheets can gather replies, but they give guests no branded event page, no live counts for you, and no guest portal.
What events can I use Vowly Event for?
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Vowly Event supports ten event types — weddings, engagements, birthdays, baby showers, graduations, corporate events, parties, dinners & gatherings, housewarmings and a custom type for anything else — each with its own guided setup and four matching invitation themes.

Pricing & subscription

How much does Vowly Event cost?
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Premium costs €7.99 per month or €39.99 per year — the yearly plan saves you 58%. Both include everything: unlimited events and guests, all 40 themes, the full guest portal, team planning and the vendor marketplace.
Is there a free trial?
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Yes. Every new account starts with a 14-day free trial of the paid features — no payment details needed to begin. QR downloads, team invites and data export are not included in the trial. We email you before it ends, so there are no surprises, and when it does end nothing is deleted — planning stays free.
What happens when my trial ends?
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The app does not lock. You drop back to the free plan and keep every planning tool, your guest list and all your data — nothing is deleted. What closes is the guest-facing side: your published invitation link stops accepting replies until you subscribe. Subscribing later reopens the same link; the link address never changes.
How do I manage or cancel my subscription?
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It depends on where you subscribed: on the web you manage your plan through the secure customer portal; on iPhone through your App Store subscriptions; on Android through Google Play. Cancelling stops renewal — your plan stays active until the end of the period you've paid for.
Do you offer refunds?
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You can cancel anytime and keep full access until the end of the paid period. Purchases made through the App Store or Google Play follow Apple's and Google's own refund policies; for web purchases, contact us and we'll help.
Which payment methods do you accept?
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On the web we accept major credit and debit cards, processed securely by Stripe. On iPhone and Android, payment goes through your existing App Store or Google Play account.

Creating events

What kinds of events can I host?
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Weddings, engagements, birthdays, baby showers, graduations, corporate events, parties, dinners and gatherings, housewarmings, plus custom events. The creation wizard and the 40 invitation themes adapt to each occasion.
Is there a limit on guests or events?
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No fixed caps — from an intimate dinner to a wedding with hundreds of guests, and as many events as you're planning. Manage them all from one account.
Can I run several events at once?
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Yes. Each event has its own invitation, guest list, portal and statistics, and you switch between them with one tap.
How much can I customise the invitation?
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Choose one of 40 professionally designed themes, then make it yours: names, date, venue, welcome text and the portal sections you want guests to see.
Can I change details after sending the invitation?
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Yes — and this is the beauty of a live invitation page. Update the time, venue or schedule and every guest sees the latest version instantly. No reprints.

The guest experience

Do guests need to install an app?
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No. Guests open your link or scan the QR code and everything happens in the browser — on any phone, tablet or computer.
Can guests bring companions?
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Yes. When responding, guests indicate how many people they're bringing, so your headcount is always accurate.
How do dietary preferences work?
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Guests can share allergies and dietary needs from the event's Menu page — with a clear consent tick, since this can be sensitive information. You see everything in your Menu tool, ready for the conversation with your caterer.
Can guests upload photos?
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Yes. Every event has a shared gallery where guests upload photos from their browser. You moderate what becomes visible, and the memories stay with your event.
What do guests see besides the invitation?
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As much as you choose to share: the schedule, a Q&A section, hotel recommendations, directions and parking, the photo gallery and a guest book.

Privacy & security

Where is my data stored?
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In the European Union — your event data (database and photos) is stored in Google Cloud's EU multi-region infrastructure, with our backend running in Frankfurt. Only the sign-in service is operated by Google from the US, under EU-approved safeguards.
Is Vowly Event GDPR compliant?
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Yes. Vowly Event is operated by CKR Technology Group Ltd, a UK company, and built around UK and EU GDPR principles. The details are in our Privacy Policy and Data Processing pages.
How is my guest list protected?
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Data is encrypted in transit and at rest, and access is enforced by strict server-side rules: only you — and teammates you explicitly invite — can see your events.
Can I delete my account and data?
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Yes, directly in the app: Profile → delete account. This permanently removes your account, events, guest lists and photos. We keep only a minimal record (name and email) to prevent misuse of deleted accounts, plus any transaction records the law requires. You can also email support@vowly.co and we'll take care of it.
Do you sell my data?
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Never. We don't sell, rent or trade personal data. We rely on a small set of trusted processors — such as Google Cloud for hosting and Stripe for payments — listed in our Data Processing page.

Apps & platforms

Which platforms does Vowly Event run on?
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Native apps for iPhone and Android, plus a full web dashboard at web.vowly.co. Everything stays in sync — start on your phone, continue in the browser.
Which languages are supported?
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English, German, French, Italian, Turkish, Spanish, Polish, Dutch and Portuguese — across the apps, the web dashboard and your guests' pages. Emails arrive in your language too.
Which browsers are supported?
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All modern browsers: Chrome, Safari, Firefox and Edge, on desktop and mobile. Guest pages are built mobile-first.
Does the web version have everything?
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Yes — the web dashboard mirrors the app: events, guests, invitations, the portal, team planning and your subscription.
How do I sign in?
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With your e-mail address, or with Apple or Google sign-in. The same account works everywhere — your subscription follows you across devices.

Vendors & partnerships

I'm a vendor — how do I join the marketplace?
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Download the Vowly Event Partners app, create your business profile and submit it for review. We approve every listing personally to keep quality high. Joining is currently free.
How do inquiries reach me?
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Couples and hosts send you a structured brief — date, guest count, budget range and style. You're notified by e-mail and reply in the app, where the whole conversation stays in one thread.
How does my profile rank in search?
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Mainly by responsiveness: vendors who reply quickly and reliably appear higher. Your response time and track record are visible on your profile — great service gets seen.
What can I showcase on my profile?
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Your portfolio, services, location and business details — plus live stats like response rate. You can send quotes and propose meeting times directly in the conversation.

Couldn't find what you were looking for?

Write to us at support@vowly.co — a real person replies within one business day.

Contact support